For The Cause Festival
Privacy Policy
How we collect, use, and protect your information.
Last updated: January 2026
What we collect
- Contact info you provide (name, email, optional phone).
- Ticketing details via Humanitix (order info, payment status, ticket type).
- Newsletter signups via Mailchimp (email, optional name/phone).
- Basic site analytics (aggregated; no sensitive data).
How we use it
- Manage ticketing and entry (via Humanitix).
- Send event updates, marketing, and operational notices (via Mailchimp).
- Safety/operational communications (e.g., schedule or site changes).
- Improve our website and event operations.
Consent & choices
We rely on your consent for marketing emails/SMS. Operational messages may be sent as part of event delivery. You can withdraw consent anytime via unsubscribe links or by contacting us. To opt out of SMS (if used), reply STOP.
Sharing your data
- With Humanitix for ticket sales/entry.
- With Mailchimp for email delivery.
- With service providers (e.g., IT/analytics) under confidentiality.
- If required by law or to protect safety.
Retention & security
We keep data only as long as needed for event operations, legal/accounting purposes, or until you request deletion where applicable. We use reasonable technical and organizational measures, but no system is 100% secure.
International transfers
Mailchimp and Humanitix may process data outside your country. They use their own safeguards and terms; please review their policies if you have concerns about transfers.
Your rights & requests
You can unsubscribe from marketing, and request to access, update, or delete your info by contacting us.
Contact
For privacy requests, contact privacy@forthecause.com.au.